Once your insurance has processed the claim, you’ll receive a monthly statement from us. If you need a detailed breakdown of services, you can request an itemized bill by calling the number listed on your statement.

In addition to your hospital bill from Baylor St. Luke’s Medical Center, you may receive separate bills from physicians involved in your care. These bills come directly from their offices and reflect the professional services they provided.

You may receive bills from:

• Your primary physician
• Physicians who performed tests or procedures
• Consulting specialists chosen by your primary physician

These specialists may include experts in anesthesiology, cardiology, emergency medicine, nuclear medicine, pathology, radiology or urodynamics.

Each physician bills independently, so you’ll be responsible for these charges in addition to your hospital bill. If you have any questions about a specific physician bill, please contact the physician’s office using the phone number listed on your statement.

Yes, we offer flexible payment plans to help you manage your balance, but they must be based on an approved payment plan. We will be glad to discuss the arrangements with you, so that the plan is mutually satisfactory for all involved.

We’ll gladly submit your bill to any insurance companies you authorize, as long as we receive accurate and complete information in a timely manner—this includes policy numbers, addresses and any required forms. During preregistration, please be sure to sign the authorization form allowing us to file your claims on your behalf.