Arizona Care Network

Map of US with Arizona highlighted

At a glance

Region: Southwest
Year Started: 2012
Leadership: Todd Ricotta
Website: azcarenetwork.org
MSSP: Next Generation ACO
Lives Managed: 321,413
Providers: 5,807

Serving the Phoenix metro area, Arizona Care Network (ACN) is a joint venture of Dignity Health Arizona and Abrazo Health (a Tenet Health company). In its formative years, ACN operated a Medicare Shared Savings Program ACO (Track 1 from 2013 through 2017; Track 1+ in 2018) and expanded to participate in the Next Generation ACO (NGACO) model, operating the two simultaneously in 2017 and 2018. During that time, the network grew in sophistication, proving its ability to effectively manage risk. In 2019, ACN transitioned its Medicare lives to the NGACO model exclusively, earning gainshare each year. Today, ACN is one of only 41 NGACOs in the country.

ACN has distinguished itself as a high-performing network, exceeding $48 million in total medical cost savings to date across 13 value-based arrangements, including Medicare and Medicaid as well as commercial value-based contracts spanning Medicare Advantage, employer-based plans, individual and family plans, and direct-to-employer agreements.

ACN was named “One of 110 ACOs to Know” the last three consecutive years by Becker’s, the health care industry’s premier business publication, and was recognized by the National Association of ACOs (NAACOS) with their 2019 Innovation Award.

Strategy Highlight

ACN’s Provider Rewards Program (PRP) has always been a popular network benefit for primary care providers participating in ACN’s Medicare models. Since 2015, the organization has dedicated a significant pool to reward PCPs for the hard work associated with value-based medicine, including bonuses for high-risk member visits, annual wellness visits, clinical quality and in-network care coordination. Each year’s incentive program aligns with the clinical metrics and network activities that drive success under the NGACO Model. As such, the PRP is a leading indicator for final NGACO performance.


Chief Executive Officer, Arizona Care Network

Conley Cervantes accepted the role of CEO with Arizona Care Network (ACN) in March 2020 following two years as a member of the ACN joint venture board. Previously, she led value-based program strategy and operations for Tenet Healthcare, including its Medicare ACOs and clinically integrated networks across 12 states. In addition, Cervantes has served on numerous industry leadership boards, including the Federation of American Hospitals, and is an advocacy leader for organizations that support people living with autism spectrum disorder.

Chief Executive Officer, Arizona Care Network

Conley Cervantes accepted the role of CEO with Arizona Care Network (ACN) in March 2020 following two years as a member of the ACN joint venture board. Previously, she led value-based program strategy and operations for Tenet Healthcare, including its Medicare ACOs and clinically integrated networks across 12 states. In addition, Cervantes has served on numerous industry leadership boards, including the Federation of American Hospitals, and is an advocacy leader for organizations that support people living with autism spectrum disorder.