Thank you for choosing Baylor St. Luke’s Medical Center.

For your convenience, we offer a secure online payment option available to patients who received care at any of the following locations:

We offer several simple and secure options to pay your medical bill, whether you prefer to handle it online, by phone, by mail or in person. Choose the method that works best for you and your schedule.

  • Patient portal: Beginning June 28, 2025, you can use our new patient portal to pay for services received both before and after this date. 

  • By mail: Send a check using the payment address listed on your billing statement.

  • In person: Visit the facility where you received care to pay directly at the front desk or billing office.

  • By phone: Call the phone number listed on your billing statement to make a payment over the phone.

Have questions about your bill?

If you have questions about your bill, please call Patient Financial Services at (832) 355-3081.

 

Our billing FAQ section provides answers to common questions about payment options, financial assistance, insurance claims and more.

We know that paying for emergency or necessary medical care can be challenging, especially without insurance. That’s why we’re here to help in a fair and compassionate way. We offer financial assistance programs to make care more affordable. Our goal is to ensure everyone gets the care they need, no matter their financial situation.