Skip to Main Content

"Air Traffic Control" Virtual Care Program

Dr. Alisahah Cole and Royal Tuthill explain their “air traffic control” virtual care program which helps vulnerable patients navigate the best opportunities to receive the finest care possible.

Today’s focus is on caring for the vulnerable. CommonSpirit and Docent Health’s program to help underserved communities will have you at hello. Are we talking about client-facing technology? Are we putting something on a phone? Are we talking about technology that’s connecting housing, transportation and education needs? Dr. Alisahah Cole from CommonSpirit and Royal Tuthill from Docent Health join us to explain their “air traffic control” virtual care program which helps vulnerable patients navigate the best opportunities to receive the finest care possible. In the words of Dignity Health’s hello humankindness campaign “Aim for nothing less than to inspire change in health care that leads to more empathy, listening, and respect.”

Key Points:

● CommonSpiritt and Docent Health are expanding their virtual care navigator program to build on the program’s success in improving health outcomes for maternity and orthopedic patients [00:09:01]
● CommonSpirit Health Closes Care Gaps with Personalized, Community-Based Care Navigation in Partnership with Docent Health
● The program’s technology enables the scaling of teams, care managers, social workers and community health workers [00:13:15]
● AI capabilities help scale communications to understand when it’s appropriate for a human to intervene [00:16:15]
● How do we make sure we don’t put any additional burdens on our frontline clinical staff? [00:18:55]
● Excellent results including decreasing the length of stay and decreasing readmission [00:19:30]

Publish date: 

Monday, November 02, 2020

News

CommonSpirit Health Announces Plans to Expand In-House GPO

APR 04, 2024

CommonSpirit Health, one of the nation's largest nonprofit health systems, is excited to announce its plans to grow its internal Group Purchasing Organization (GPO) – Edgewise. Edgewise is CommonSpirit Health’s in-house GPO.

Read More Additional information about CommonSpirit Health Announces Plans to Expand In-House GPO

CommonSpirit Health Announces Launch of Internal AI Assistant, Insightli

MAR 14, 2024

Designed to streamline workflows and create highly customized assets in an instant, Insightli empowers CommonSpirit to create unique resources and solutions without sharing private information outside of the system.

Read More Additional information about CommonSpirit Health Announces Launch of Internal AI Assistant, Insightli

CommonSpirit's latest bond ratings

MAR 01, 2024

After members of CommonSpirit Health's Executive Leadership and Finance teams met in Chicago this past fall with representatives of the three major bond rating agencies to present and discuss a financial review.

Read More Additional information about CommonSpirit's latest bond ratings