Volunteer at Saint Joseph Health

Electronically submitting a response to statements made below constitutes an electronic signature.  Any record containing an electronic signature shall be deemed for all purposes to have been signed and will constitute an original when used or printed from electronic records established and maintained by CHI or its agents in the normal course of business and /or as a part of its Corporate Responsibility Program.  By clicking "Submit" below, you attest that you have read, understand and voluntarily agree to provide your Acknowledgement by electronic signature.  Please note that prior to completing this section and the final submission of your responses, you may change any of your responses or cancel your agreement/authorization to provide your Acknowledgement by electronic signature.  Once submitted however, your agreement to provide Acknowledgement by electronic signature cannot be canceled.

Catholic Health Initiatives, its affiliates and subsidiaries (CHI), treat information about CHI’s business and about individuals such as the patient or resident and their families, and employees as confidential and take precautions to protect the privacy, confidentiality, and security of this information.
CHI confidential information means any information regardless of the format that it is in (for example, paper, electronic, oral conversations, films) about a patient, resident, employee, student, physician, professional staff, or CHI business and financial operations that is not available to the public. Confidential information includes, but is not limited to, protected health information, billing, payroll, employment records, employee benefits, trademark, copyright, intellectual property, technical ideas and inventions, written published works, contracts, supplier lists and prices, price schedules, business practices, marketing, or strategy, confidential information of third parties for business purposes, or information that is only intended for internal use.

During the course of your employment or association with CHI, you may have access to CHI confidential information. In order to access confidential information you must read the following statements and conditions and indicate you intent to comply.  

I understand

I will look at and use only the confidential information I need to perform my job duties such as to provide health care for a patient, resident, member or other individuals, or to perform CHI business related job duties.

I understand and agree

I will not look at confidential information that I do not need to perform my job, for my own personal benefit or profit, for the personal benefit or profit of others, or to satisfy personal curiosity, or to disclose or divulge confidential information to others.

I understand and agree

I will not share confidential information with anyone who is not authorized by CHI to have access to it. If my responsibilities include disclosing confidential information with outside parties such as healthcare providers, contractors, consultants, or insurance companies, I will follow CHI policies and procedures for these types of disclosures.

I agree

I will take reasonable precautions and follow CHI policies and procedures for safeguarding confidential information to prevent the unauthorized use or disclosure of confidential information.

I agree

I will ensure that confidential information that I no longer need will be returned and maintained in the appropriate CHI department or location, or in accordance with CHI policies and procedures.
 
I agree

I understand that passwords, verification codes, or electronic signature codes assigned to me are the equivalent to my personal signature; and 

• I will only use my password, verification or electronic signature code, in accordance with CHI policies and procedures;
• I will not use the password, verification or electronic signature code of other CHI employees or individuals authorized by CHI to have such password, verification or electronic signature code;
• I am responsible and accountable for all entries made and retrievals accessed using my password, verification or electronic signature code regardless of whether it is used by me or by another individual; and
• I will not use my password, verification or electronic signature code after my employment or affiliation with CHI ends.

I understand and agree

If I become aware that another individual has access to or is using my password, verification or electronic signature code or is using his/hers or another individual’s password, electronic signature or verification code improperly, I will immediately notify my direct supervisor or the CHI Privacy Officer.

I agree

I understand that my obligation to maintain the confidentiality of CHI’s confidential information extends beyond termination of my employment or association with CHI, and I agree that I will not disclose or use CHI confidential information for any purpose after my employment or association ends.

I understand

During the course of my employment with CHI I may need to have access to information systems, applications, and information technology network infrastructure (CHI IT Assets) to obtain and use CHI information for my job duties. In order to obtain and maintain access privileges to CHI IT Assets I agree to read the following statements and conditions and indicate my intent to comply with CHI policies and procedures and this Confidentiality and Acceptable Use Agreement.

I understand

I am responsible for complying with the CHI Acceptable Use Policy. If I have any questions about my use of CHI IT Assets I am to ask my immediate supervisor and/or the IT Help Desk for assistance. The Acceptable Use Policy is available on Inside CHI or from my manager.  

I understand and agree

I understand that CHI maintains ownership of CHI IT Assets and the CHI Information contained on these IT Assets. CHI Information includes information that I may create, access, or obtain on behalf of CHI.

I understand

I am not permitted to install or remove any software on CHI IT Assets. If I need specific software for specific job duties, I will request services from IT Help Desk to install or remove such software.

I agree

I am responsible for complying with software licensing, copyright, and patent requirements, and the laws which protect these rights. I understand that I am not permitted to download, reconfigure, or reverse engineer any software that CHI uses with its IT Assets.

I agree

I am responsible for handling CHI Information in such a manner as to prevent unauthorized use or disclosure of CHI Information. I am also responsible for preventing unauthorized access and use of CHI IT Assets reasonably within my scope of influence, including, but not limited to, taking additional physical precautions to protect IT Assets such as logging out of my computer when not in use, and physical protection of IT Assets to prevent theft or loss, such as with mobile devices and laptop computers.

I understand and agree

I am responsible for securing CHI Information when it is used and disclosed electronically, such as using encryption when sending confidential information.

I understand and agree

I am responsible for knowing and following the CHI defined acceptable uses of the Internet, email, Instant Messaging, file transfer, and proper data storage as set forth in the CHI Acceptable Use policy.

I understand and agree

I am responsible for protecting CHI IT Assets, including my company computer, from viruses and the introduction of malware. If I have any questions or concerns about unknown emails or Internet web sites, I will contact the ITS Help Desk for assistance.

I understand and agree

I am responsible for securely protecting any mobile device(s) I use to access CHI Exchange/Outlook (email, calendars and contacts) or other CHI systems or applications and the information stored on such a mobile device in accordance with ITS Security Standard ITS13-S8 Mobile Device Security. This requirement applies to all CHI Workforce members (including, but not limited to, full-time employees, part-time employees, physicians and physician groups, clinicians and clinician services, trainees, students, volunteers, contractors, consultants, vendors, temporary workers) and includes mobile devices owned by a CHI/Entity, an individual, or a third party. The Mobile Device Security Standard can be accessed on Inside CHI or a copy can be obtained by contacting my manager.

I am responsible for complying with the Mobile Device Security Standard as it applies to my use of a mobile device to access CHI information. If I have any questions about my use of a mobile device to access CHI Systems and applications, I am to ask my supervisor and/or ITS Service Desk for assistance.  

I understand and agree

I am responsible for adherence to the conditions contained in the Mobile Device Security Standard. This requirement applies to all CHI Workforce members, regardless if an individual currently accesses CHI Exchange/Outlook or any other CHI systems or applications. I may access the Mobile Device Security Standard on Inside CHI or from my manager.

I understand and agree

I acknowledge that if my mobile device receives 10 attempted login failures, then the information contained on the mobile device will be deleted. I acknowledge that the information includes CHI Information and my personal information.

I understand

If my mobile device is lost or stolen, I will immediately report this to the CHI ITS Service Desk and I grant CHI permission to conduct a remote wipe of the mobile device. I acknowledge that the remote wipe may remove my personal information and applications on my mobile device.

CHI's policy on remote wiping of CHI information contained on personal devices does not apply to an employee who has not been granted access to CHI Exchange/Outlook (email, calendars, and contacts) or other CHI IT systems or applications, or otherwise does not maintain CHI Information.

I understand and agree

Upon my resignation or termination of my employment or association with CHI, I grant CHI permission to de-provision my personal mobile device; or if the mobile device is owned by CHI, I will return it. I acknowledge that de-provisioning will remove and wipe all CHI Information and that my personal information that is maintained on the mobile device may be deleted, including my personal photographs, calendar, and address book.

CHI's policy on remote wiping of CHI information contained on personal devices does not apply to an employee who has not been granted access to CHI Exchange/Outlook (email, calendars, and contacts) or other CHI IT systems or applications, or otherwise does not maintain CHI Information.

I understand and agree

I will immediately report any security incident involving CHI IT Assets to the ITS Help Desk regardless of how insignificant I may think the incident is.

I agree

I understand that CHI:

• issues user identification and secure passwords to access confidential information that is maintained electronically;
• regularly monitors access and use of CHI confidential information to determine my compliance with CHI policies and procedures and the terms of this Agreement;
• and will monitor my access, use, and transmission of information on CHI IT Assets.

I understand

I understand that I do not have, and should not expect any personal privacy rights when using CHI IT Assets.

I understand

I understand and agree to abide by the obligations of this Confidentiality and Acceptable Use Agreement and associated CHI policies and procedures related to privacy, information security, information technology and confidentiality. I understand that CHI may take disciplinary action if I do not abide by the CHI policies and procedures, including up to termination of my employment, contract, or association with CHI.

I understand

I understand that CHI is entitled to take legal action against me, including seeking money damages, if I do not follow CHI policies and procedures or if I inappropriately use or disclose CHI’s confidential information.

I understand

I understand that agreeing to comply with the Confidentiality and Acceptable Use of CHI IT Assets Agreements and related CHI policies and procedures to protect confidential information is not an employment contract. I understand that these policies and procedures may be revised or amended at any time and I will be made aware of the updated policies and procedures.

I understand

I understand that by responding and submitting an answer to any of the questions above I am consenting to provide by Acknowledgement and Certification of the applicable statement(s) by electronic signature. I understand that by responding and submitting an answer to any of these is the equivalent of actually “signing” my name to the statement(s) that precede(s) it. My electronic signature will constitute my “original” signature as well as my Acknowledgement and Certification of the applicable statement(s) when used or printed.

I understand

I understand that I may access a copy of the Privacy and Security Policies and Standards including the Mobile Device Security Standard on Inside CHI or from my manager.

I understand

I understand that I may also choose to print a copy of this Confidentiality and Acceptable Use Agreement now by pressing CTRL+P on my keyboard. A signed copy of this agreement will be maintained in my LEARN Transcript and can be printed at any time by clicking on “View Certificate.”

I understand

As a volunteer, you will need to know about isolation categories so as to know when it's safe to enter a patient's room. You will also need to know which illnesses are classified as airborne transmitted diseases, what to know about precautions for preventing the spread of infections, what codes are called for various emergency situations, fire drills, when an adult patient is missing, if there is a weapons threat and more. 

HIPAA sets the legal framework for protecting patient data, while corporate responsibility in healthcare extends this obligation to encompass broader ethical, social, and environmental considerations for a healthier and more equitable society.

HIPAA (Health Insurance Portability and Accountability Act of 1996) is a set of US laws designed to protect the privacy and security of individuals' health information. In the context of corporate responsibility, HIPAA emphasizes the ethical obligation of healthcare organizations and their business associates to safeguard protected health information (PHI) and ensure patient rights.

Corporate Social Responsibility (CSR) in healthcare extends beyond HIPAA compliance and encompasses a broader commitment to ethical conduct, sustainable practices, and community well-being. It's the idea that healthcare organizations should not only focus on financial gain but also consider their positive impact on society and the environment.

Key aspects of HIPAA and Corporate Responsibility in healthcare include:

• Protecting Patient Privacy: HIPAA's Privacy Rule dictates how PHI can be used and disclosed, granting patients greater control over their health information.
• Securing Electronic Health Information: The Security Rule mandates administrative, physical, and technical safeguards to protect electronic PHI (ePHI) from unauthorized access, use, or disclosure.
• Breach Notification: The Breach Notification Rule requires healthcare entities to notify affected individuals and the Department of Health and Human Services (HHS) in case of a data breach.
• Ethical Practices: Organizations are expected to operate ethically, ensuring fair treatment of all individuals, adhering to ethical standards, and promoting diversity and inclusion.
• Community Health Initiatives: Many healthcare organizations engage in CSR activities that improve community health by addressing social determinants of health (SDOH), like poverty and education.
• Environmental Sustainability: Healthcare organizations can demonstrate CSR by implementing eco-friendly practices to minimize their environmental impact.
• Employee Well-being: Investing in the training, development, and mental health support of the healthcare workforce is also a part of CSR.
• Collaborative Partnerships: Healthcare organizations often collaborate with non-profit organizations and government bodies to improve healthcare access and address complex health challenges.

Electronic devices for personal use, including but not limited to cellular phones, bluetooth, laptops, tablets, ipods, mp3 players, or PDAs, are prohibited while on duty.  These devices are to be placed on silent or vibration mode and be put away. You may use your personal devices if you are on a lunch break.

Hospital Telephones
Hospital telephones are designed for patient care or hospital business use and should be used for personal calls only in an emergency.

Camera Use
Due to the sensitive and confidential nature of the work performed at our facilities, you are not permitted to take pictures or video without prior approval from leadership.  If you are given permission, any pictures or video taken must NEVER include anything that would identify a patient.  Photos of patients, staff, proprietary information, or work areas should never be posted on personal social networking pages.

Hospital Computers
There may be public access computers in the facility, which you may use before or after your volunteer shift.  However, keep in mind these computers are monitored for activity at all times.  Volunteers should never be on a work computer unless a) use of the computer is required to complete the volunteer assignment and b) the volunteer has been assigned a personal username and password by the organization.  These computers should never be used for anything not specifically required for the volunteer assignment.

Social Networking
Although the organization understands and supports the value of sharing information electronically, it is the responsibility of all staff and volunteers to ensure appropriate content and behavior when engaging in social networking sites.  

When using social networking, you should do so with the understanding that you are accountable for anything your send or post regarding the organization, its patients/families, staff and physicians.  If any such posting are in violation of the organization’s policies or in any way harm the reputation/image of the organization, the volunteer may be subject to disciplinary action up to and including termination.  Any volunteer who wishes to establish a website, social network, electronic bulletin board or other web based communication tool regarding the business of the organization must have the permission of the public relations/media department leader.