What is virtual care?

For some health problems, a phone call or video call with a doctor or nurse can save you time and money. This is called virtual care. It may also be called telemedicine or telehealth. Many hospitals and clinics offer virtual care as another way for you to see a doctor.

You will use a computer, phone, or other device to talk to a doctor or nurse. You may have a live video connection. This may be done from a doctor's office so you can talk to a provider who is somewhere else. Or you may be able to connect from your home.

The doctor or nurse can ask you questions. They may be able to check your blood pressure, pulse, and other body functions through special tools connected to your computer or smartphone. Your doctor may also be able to do a virtual physical exam.

Virtual care may use new technology for your doctor's appointment. That means there's a chance that it won't connect. And there are some things the health care provider can only do in person. You may still need to go to the office for follow-up.

Some people may find that online video counseling helps. If you have insurance, check with your provider to find a therapist. Before your session, make sure your device is ready and you have a safe place to talk.

Virtual care works great when you're a little sick or you're not sure if you really need to go to the doctor. For instance, you can use it if you have flu-like symptoms. Or you could use it if your child has a sore throat.

It also works well for managing some long-term health problems. And if you live far from a specialist, you can get regular follow-up care without having to go to the doctor's office every time.