St. Joseph Health Regional Hospital - Bryan, TX

St. Joseph Health offers an online patient record request tool, which is easy to use and free. You'll need to verify your identity by uploading a photo of your driver's license, which you can take with your phone or computer. 

You may also view a portion of your medical records through our patient portal.

Request records electronically

We accept most major insurance plans, but since coverage is frequently updated, we recommend that you check with your insurance company for details or call our office so we can help you verify coverage.

View accepted insurance plans

We offer secure online access to your health information, making it easier and more convenient to manage your care. With portal access, you can communicate with your doctor, access test results, request prescription refills and manage appointments. We’re here to simplify your health care journey and put your needs first.

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We offer several convenient ways to pay your hospital bill. Pay securely online, by phone or mail, or in person at any St. Joseph Health hospital.

If you have any questions about your bill, call Patient Financial Services at (800) 487-1868.

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The Cloverkey gift shop at St. Joseph Health Regional Hospital offers a large selection of get-well gifts, snacks and beverages, convenience items, St. Joseph Health branded merchandise and more.

The gift shop offers free same-day delivery to patients at St. Joseph Health Regional Hospital in Bryan. Place your order online or call the gift shop at (979) 776-5335 to speak with a friendly Cloverkey associate. Orders placed within two hours of closing are delivered the same day.

Hours:

• Mon–Fri: 8 a.m. – 7 p.m.
• Saturday: 10 a.m. – 4 p.m.
• Holiday hours may vary

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We provide free interpreter services for our limited English-speaking patients and related communication equipment and services for our hearing-impaired patients.

We offer a variety of resources to meet language needs, including:

• Face-to-face interpreters for many languages, including Spanish and American Sign Language

• Over-the-phone interpreters for most spoken languages

• Video-remote interpreting for American Sign Language

For questions about interpreter services,  please speak with your care provider for more information or assistance.

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Our spiritual care teams are available 24/7 at all St. Joseph Health facilities to help meet the emotional and spiritual needs of our patients and their families. Please contact a member of your care team if you need to speak with someone from the spiritual care department. For an area of solace, our hospital chapels offer a place of reflection and prayer for all faiths. Each St. Joseph Health chapel is open to all. Ask any member of our hospitals’ staff for chapel locations.

At St. Joseph Health, we are dedicated to ensuring you have an excellent health care experience. Our hospital team is here to address any concerns you or your family may have.

If we’re unable to resolve your concerns, you can report your complaint online directly with The Joint Commission. You can also mail your concerns to:

Office of Quality and Patient Safety

The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
(630) 792-5000

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Patients in the intensive care unit (ICU) are closely monitored using advanced equipment. You may see tubes, wires, and machines connected to your loved one. Alarms may sound from time to time—this is normal, and our staff is always monitoring them both at the bedside and from the nurses’ station.

Visitors are welcome anytime, except during shift changes from 6:30–7:30 a.m. and 6:30–7:30 p.m. Here are a few helpful tips for visitors:

• You may be asked to leave the room during certain procedures or if the patient needs to rest
• If you step out, please call before returning to the ICU
• Children under 10 are not allowed in the ICU to help protect patients and children from infections.
• Only two visitors at a time are allowed in the room.
• To reduce infection risk, flowers, fruits, and live plants are not allowed.

Need to contact the ICU?

• Suite A (Rooms A1–A12): (979) 776-2545
• Suite B (Rooms B1–B12): (979) 776-2586
• Suite C (Rooms C1–C12): (979) 776-2579

When you see a doctor, health care provider or visit a health care facility that is not in your health insurance network, such as in an emergency, you may incur other costs or be responsible for the entire bill.

The No Surprises Act protects consumers who have health coverage through their employer (including federal, state, or local government employers), the Health Insurance Marketplace® or an individual health plan purchased directly from an insurance company.

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