St. Luke's Health - Brazosport Hospital - Lake Jackson, TX

To request your medical records, you must complete an Authorization for Use or Disclosure of/Access to Protected Health Information form and bring it or mail it to Brazosport Hospital.

St. Luke's Health – Brazosport Hospital
Health Information Management
100 Medical Dr,
Lake Jackson, TX 77566
(979) 285-1140

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We accept most major insurance plans, but since coverage is frequently updated, we recommend that you check with your insurance company for details or call our office so we can help you verify coverage.

View accepted insurance plans

We accept most major insurance plans, but since coverage is frequently updated, we recommend that you check with your insurance company for details or call our office so we can help you verify coverage.

View accepted insurance plans

We offer several convenient ways to pay your hospital bill—so you can choose the option that works best for you. Pay securely online using our easy-to-use bill pay tool, by phone, by mail or in person at St. Luke’s Health – Brazosport Hospital.

If you have any questions about your bill, our Patient Financial Services team is here to help. Please call us at (832) 355-3081.

Pay my bill online

The hospital cafeteria is located on the first floor, just down the hall from the front lobby. Our café features freshly grilled favorites, homestyle meals, a made-from-scratch soup and salad bar, and desserts. It’s open Monday – Friday: 6:30 a.m. to 1:30 p.m.

Our gift shop is run by St. Luke’s Health Brazosport Hospital volunteers and offers a variety of snacks, flowers, plants, cards, stamps and basic toiletries.

Hours:

• Mon–Fri: 10 a.m. – 7 p.m.
• Saturday: 9:30 a.m. – 6:30 p.m.
• Sunday: 10 a.m. – 6 p.m.

We provide a variety of amenities to make your stay more comfortable:

• ATM access: An ATM is located in the ER waiting area for your convenience.
• Vending Machines: Available 24/7, vending areas are located in the ER waiting area and near outpatient registration at the back of the first floor. Both locations offer hot and cold food options, and each has a microwave oven for your use.
• Mail, flowers and balloons: These are delivered directly to patient rooms. Please note that flowers are not permitted in ICU rooms due to patient safety. Mail received after a patient’s discharge will be forwarded to their home. If you need to send a letter or card, ask your health care provider for assistance. Stamps are available in the gift shop, and a mailbox is located in the front lobby.
• Free internet access: Complimentary Wi-Fi is available for all patients and visitors. Simply connect to the BRHS-Guest network (no password needed), open your web browser and enter your email address when prompted.

We provide free interpreter services for our limited English-speaking patients and related communication equipment and services for our hearing-impaired patients.

We offer a variety of resources to meet language needs, including:

• Face-to-face interpreters for many languages, including Spanish and American Sign Language

• Over-the-phone interpreters for most spoken languages

• Video-remote interpreting for American Sign Language

For questions about interpreter services,  please speak with your care provider for more information or assistance.

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At St. Luke’s Health, we are dedicated to ensuring you have an excellent health care experience. As a patient, you can make your care safer by being an active, involved and informed member of your health care team. Talk to your care team if you have questions or concerns. Our hospital team is here to address any concerns you or your family may have.

St. Luke's Health Brazosport volunteers have been around since October 1958. The organization has grown from sitting with children in the pediatric ward to now serving in multiple areas in the hospital. Our volunteers range in all ages and they make a tremendous difference in the lives of our patients as well as our employees.

See volunteer opportunities

Yes. All patients must register at St. Luke's Health – Brazosport Hospital.

If your physician schedules outpatient services at St. Luke’s Health Brazosport, you can make your registration process quicker by calling us at (979) 299-2888. This preregistration is available for any testing or procedures your doctor orders at our hospital. 

Please have your insurance card and physician’s orders ready when you call. We’ll verify your personal and insurance information and provide you with an estimate of any amounts due. When you arrive, you’ll be fast-tracked through the outpatient registration department in the main lobby and directed to your procedure area.

Some insurance plans require precertification for certain tests and procedures. Check your insurance card for instructions. If precertification is required, you or a family member should contact your insurance provider as soon as possible—even for emergency admissions.

We will need a copy of your Medicare card to verify eligibility and process your Medicare claim. You should be aware that the Medicare program specifically excludes payment for certain items and services, such as cosmetic surgery, some oral surgery procedures, personal comfort items, hearing evaluations and others. Deductibles and copayments are also your responsibility.

We will need a copy of your Medicaid card. Medicaid also has payment limitations on a number of services and items. Medicaid does not pay for the cost of a private room unless medically necessary.

You can speak to one of our financial counselors about financial arrangements. A hospital representative is also available to assist you in applying for Medicaid or other government assistance programs. We also have financial assistance programs to make care more affordable. Please contact our business office for more information.

Business Office
100 Medical Dr
Lake Jackson, TX, 77566

Monday – Thursday 8:00 a.m. – 5:00 p.m.
Friday 8:00 a.m. – 4:00 p.m.
(979) 299-2882

We’ll set up your account, review your insurance, conduct a nursing interview and assessment, and complete any required testing (like labs or EKGs). Additional tests may be needed if your procedure involves anesthesia.

When you see a doctor, health care provider or visit a health care facility that is not in your health insurance network, such as in an emergency, you may incur other costs or be responsible for the entire bill.

The No Surprises Act protects consumers who have health coverage through their employer (including federal, state, or local government employers), the Health Insurance Marketplace® or an individual health plan purchased directly from an insurance company.

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