Read the individual Texas policies
Non-Discrimination Statement
Discrimination is Against the Law St. Luke’s Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. St. Luke’s Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
St. Luke’s Health:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
- If you need these services, please contact the House Supervisor at your facility.
If you believe that St. Luke’s Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Baylor St Luke's Medical Center
Attention : Patient Relations Department
6720 Bertner Ave
Houston, Texas 77030
(832)-355-4000
BSLMC.Language.Services.ADA@commonspirit.org
St. Luke’s Health Brazosport
Attn: Patient Safety Officer
100 Medical Drive,
Lake Jackson, TX 77566
(979)-417-0908
Patients Medical Center
Attn: Patient Safety Officer
4600 East Sam Houston Pkwy S,
Pasadena, TX 77505
(713)-948-7059
St. Luke’s Health - Sugar Land Hospital
Attn: Patient Safety Officer
1317 Lake Pointe Pkwy,
Sugar Land, TX77478
(281)-637-7293
St. Luke’s Vintage
Attn: Patient Safety Officer
20171 Chasewood Park Drive
Houston, TX 77070
(832)-534-5000
St. Luke’s The Woodlands
Attn: Patient Safety Officer
17200 St Lukes Way
The Woodlands, TX 77384
(936)-266-2000
St. Luke’s Memorial Lufkin
Attention: Patient Relations Department
1201 West Frank Street
Lufkin, Texas 75904
(936) 639-7599
St. Luke’s Memorial Livingston
Attention: Patient Relations Department
1717 US 59 Loop N.
Livingston, Texas 77351
(936) 329-8718
St. Luke’s Memorial San Augustine
Attention: Patient Relations Department
511 E. Hospital Street
San Augustine, Texas 75972
(936) 639-7362
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, we are available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.
Discrimination is Against the Law
St. Joseph’s Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. St. Joseph’s Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
St. Joseph’s Health:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, please contact the House Supervisor at your facility.
St. Joseph Regional Hospital
St. Joseph Burleson Hospital
St. Joseph Grimes Hospital
St. Joseph Madison Hospital
If you believe that St. Joseph’s Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
St. Joseph Health Regional Medical Center
Attention: Patient Relations Administration
2801 Franciscan Drive
Bryan, TX 77802
1-(877)-367-5681
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Corporate Responsibility Officer is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html