Saint Joseph Health Launches ‘Reserve a Spot’ for Emergency Room

LONDON, Ky. (December 15, 2025) – Saint Joseph Health, including Saint Joseph Berea, Saint Joseph Mount Sterling and Saint Joseph London, has recently launched “Reserve a Spot” for emergency care across Kentucky. The online emergency room appointments aim to make unpredictable medical emergencies more predictable for patients.

“Saint Joseph Health is dedicated to serving you and your loved ones when you need us the most,” said Lori Coots, director of emergency services and outpatient services at Saint Joseph London, Saint Joseph Berea and Saint Joseph Mount Sterling. “The new ‘reserve a spot’ feature gives patients in Central Kentucky more control of their health care, and reaffirms our mission of providing high quality, patient-centered care. While we consistently provide quick access to emergency providers, this new feature allows patients to schedule their visit to cut down wait time even more.” 

For people experiencing serious, but not life-threatening symptoms may reserve a spot in the emergency room online. Visit commonspirit.org/find-a-location, select location, and click Emergency Room to find the nearest Saint Joseph hospital and reserve a spot. Patients with the CommonSpirit app may also make an appointment through the app with the same directions as above. ER providers will do their best to see patients in the order they reserved, but they’ll need to attend to critical cases first. 

If you experience potentially life-threatening symptoms, such as chest pain or difficulty breathing, call 911 to get care as fast as possible.

Learn more at CommonSpirit.org/SaintJosephHealth.

About Saint Joseph Health

Saint Joseph Health, part of CommonSpirit Health, is one of the largest and most comprehensive health systems in the Commonwealth of Kentucky with 100 locations in 20 counties, including hospitals, physician groups, clinics, primary care centers, specialty institutes, home health agencies and an ambulatory Care Center. The hospitals in Saint Joseph Health are Flaget Memorial Hospital, Saint Joseph Berea, Saint Joseph East, Saint Joseph Hospital, Saint Joseph Jessamine, Saint Joseph London, Saint Joseph Mount Sterling, and Women’s Hospital at Saint Joseph East. In total, the health system serves patients in 35 counties statewide. Saint Joseph Health is dedicated to providing a wide array of services to build a healthier future for all. Saint Joseph Health embodies a strong mission and faith-based heritage and works through local partnerships to expand access to care in the communities it serves.