Patient navigator

Patient navigator
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Patient navigators are healthcare professionals who help patients manage their care. A doctor may recommend a patient navigator for individuals undergoing treatment or facing a complex health problem. 

These professionals, often nurses or social workers, assist with appointments and procedures. They may also provide emotional support from diagnosis through treatment and recovery. Unlike case managers, who focus on care logistics such as insurance and post-hospital arrangements, patient navigators prioritize personal needs and emotional well-being.

  • Patient navigators can:
  • Act as a liaison between caregivers and physicians
  • Share helpful resources like financial aid, rides to appointments and support groups
  • Coordinate appointments with specialists
  • Explain your diagnosis and treatment details
  • Follow up with medical teams regarding test results

Oncology nurse navigator

Oncology nurse navigators are dedicated, specialized nurses who provide personalized support for cancer patients and their families throughout their journey, helping patients actively manage and understand their cancer treatment journey.

Oncology nurse navigators assist with cancer treatment in the following ways:

  • Patient education: Explain  complex medical facts clearly, helping patients fully grasp their diagnosis, what their treatment plan involves and any potential side effects they might experience.
  • Coordinated care: Help  patients get to appointments, specialist referrals and necessary tests. This helps  reduce waiting times and start treatment sooner.
  • Emotional and mental health support: Create  a compassionate space for patients to share feelings, connecting them with crucial support services and advocate for their overall mental and emotional health.
  • Help with challenges: Find solutions to issues that could delay or interrupt treatment,, such as financial worries, transportation challenges or miscommunications. 
  • Connecting you to care: We share necessary information and champion your needs within the healthcare system.

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