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Exterior front view of Emergency Room - Dignity Health - Mercy Medical Center

Emergency Room - Dignity Health - Mercy Medical Center

333 Mercy Ave, Merced, CA 95340
Emergency Room

Emergency Room

Call: 209-564-5000
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Emergency Room - Dignity Health - Mercy Medical Center

At Mercy Medical Center’s emergency room, we provide 24/7 emergency care and diagnostic imaging services for critical injuries and illnesses affecting both children and adults. Our dedicated care team includes emergency medicine doctors, emergency-trained nurses, licensed radiologists and laboratory technologists. Our 26-bed emergency department provides child-friendly emergency care, including the option to deliver certain medications without needles using a specialized nasal spray device.

We are a certified Primary Stroke Center, with a specially trained stroke team available to respond quickly when needed. From the moment of your arrival, our emergency physicians, nurses, radiologists and laboratory technologists are here to support your care with clinical expertise and humankindness.

Amenities

  • 24/7 care

    24/7 care

  • Advanced imaging services

    Advanced imaging services

  • Comfortable waiting rooms

    Comfortable waiting rooms

  • Private treatment rooms

    Private treatment rooms

What we treat

  • Chest pain or symptoms of a heart attack
  • Broken or dislocated bones
  • High fever or fever with rash
  • Head or eye injury
  • Dizziness or loss of consciousness
  • Stroke symptoms
  • Sudden or severe pain
  • Major wounds or bleeding that won't stop
  • Coughing or vomiting blood
  • Mental health issues or suicidal thoughts
  • Any condition you believe is life-threatening

Patients and visitors

When every moment matters, our emergency team is here to support your care needs. We offer prompt evaluation and treatment, including tests, digital diagnostic imaging, stabilization and referrals, when necessary. For those needing additional care, we help connect you with on-call specialists and coordinate admission to the hospital when needed.

More patient and visitor resources

Billing and insurance

We accept many major insurance plans. Emergency care is provided regardless of your ability to pay or whether you have insurance, and financial assistance options may be available.

More billing and finance information

Frequently asked questions

The ER is for serious or life-threatening conditions like chest pain, stroke symptoms, difficulty breathing, severe injuries or uncontrollable bleeding. For less severe issues like minor cuts, sprains or colds, urgent care may be more appropriate. If you think you may be experiencing a life-threatening emergency, call 911 immediately.

Our ER treats a wide range of emergency conditions, from broken bones and chest pain to serious accidents and life-threatening injuries. Our ER has specially trained teams for heart and stroke care, supporting timely diagnosis and treatment when needed.

Explore emergency services

No, an appointment is not needed. Our ER is open 24/7 for emergencies. Upon arrival, please use the separate, clearly marked ER entrance.

If you are unsure where you or a loved one needs emergency care, you may also contact our nurse call center at (209) 720-2538 for additional guidance.

Patients are seen based on how serious their condition is, not by order of arrival. This process is called triage. From the moment you arrive, you’ll speak with a nurse who will assess your needs and help ensure you receive the most appropriate care as quickly as possible. Patients with life-threatening conditions, like a heart attack or severe injury, will be prioritized for immediate care.

Bring a photo ID, insurance card, a list of medications and any relevant medical records, if available. You may also bring someone who can help provide information about your condition.

We typically share a summary of your visit with your primary care provider (PCP) or referring health care provider. This helps keep your care team informed about your emergency department visit and any treatment you may have received, and supports follow-up care if needed.

Yes. Emergency care is provided regardless of your ability to pay or whether you have insurance. Your health and well-being are important to us, and financial assistance options may also be available.

Before your visit

Stay updated with ERAdvisor
Stay updated with ERAdvisor

Track your ER visit progress, see projected wait times and share updates with family and friends when you opt in using your mobile number.

Patient portal
Patient portal

Our secure patient portal gives you access to visit summaries, test results, medical records and more.

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Medical records
Medical records

To request your records, please call (209) 564-5057 or submit an electronic request.

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Same-day, non-emergency care
Same-day, non-emergency care

For non-urgent needs, same-day treatment may be available at our Family Care Clinic.

Visit Dignity Health – Family Care Clinic

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