CommonSpirit Health Unveils Future-Focused, AI-Driven Strategy

At the recent J.P. Morgan Healthcare Conference, CommonSpirit Health President and CEO Wright Lassiter III, and Chief Financial Officer Michael Browning outlined a transformative vision for the future of health care. They detailed how CommonSpirit is integrating innovation, financial discipline, and our core mission to create a robust, sustainable and deeply human-centered and equitable health care system.

Since our inception in 2019, the ministry has continually evolved, and through smart integration and innovation we are fundamentally reshaping health care delivery. Lassiter shared several examples:

• Simplified infrastructure: Moving toward single, unified platforms for back-office operations and electronic health records to reduce complexity and free up resources for patient care.
• Strategic AI adoption: We are actively defining AI's role in modern health care with a human-centric approach:
  • AI is utilized in clinical situations like stroke care across over 50 facilities, significantly reducing treatment times and improving patient outcomes.
  • AI empowers our medical teams by automating tedious non-clinical tasks, saving providers crucial time for direct patient interaction.
  • AI tools are transforming patient experiences by reducing call wait times and proactively identifying health needs.
  • Our innovative use of AI and related technologies has already generated $100 million in annual value.
• Diversified care delivery: Expanding our presence in convenient outpatient settings (e.g., primary care clinics, ambulatory surgery centers) to bring care closer to communities.
• Strategic partnerships: Collaborating with leading innovators like ERAdvisor (significantly improve ED wait time satisfaction) and Midstream (optimizing financial processes with AI).
• Preventive and Population Health: Prioritizing preventive care, coordinating care for millions, achieving high-quality scores, and integrating community health workers to address social determinants of health.

Additionally, Browning detailed our robust financial strategy, emphasizing sustainable growth and market leadership. We are building on a positive start to FY26 with strong momentum. At the heart of our financial strategy is Project ImpACT, a multi-year, system-wide initiative designed to fundamentally strengthen our financial health and operational efficiency. It optimizes how we work, ensuring every dollar powerfully advances our mission. Project ImpACT positions CommonSpirit Health to thrive amidst industry headwinds, allowing continued investment in innovation, our communities, and our workforce. Read more about Project ImpACT.