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Pay your bill in Arkansas easily and securely

Manage your medical bills online, by phone or by mail.

Paying your bill

We offer convenient options for you to pay your doctor’s office, imaging or hospital bill. Whether you prefer to pay online, by phone or through the mail, we offer options to suit your needs.

  • Bills for all care received on October 31, 2026 or later will appear in the enhanced patient portal and mobile app.

  • Bills for care received on or before October 30, 2026 will remain in your previous patient portal.

  • Need help locating your bill? 

    • For care on October 31, 2026 or later, call (888) 717-0197.

    • For care on or before October 30, 2026, please call: 

      • (888) 586-0624 for St. Vincent - Morrilton, Infirmary and North

      • (501) 224-1690 for St. Vincent Medical Group

      • (501) 255-6003 for St. Vincent Heart Clinic

      • (501) 255-6020 for St. Vincent Cardiovascular Surgeons 

        • Please call during normal business hours. Phone calls after hours will reach a busy signal

For the most accurate information on how to pay or view your bills, please refer to your billing statement. You may have to pay bills from the same care location in different ways, based on the date you received care.

Where you pay depends on when and where you received your care. Check your visit date to get started.

Thank you for choosing us for your healthcare needs. We have transitioned to the enhanced CommonSpirit Patient Portal and Mobile App. You can use the new, enhanced portal and app to pay bills for care received on October 31, 2026, or later.

To pay your bill online without a patient portal account, simply select “Pay as Guest” or “Quick Pay.”

Care received on or after October 31, 2026

Bills for care received on October 31, 2026 or later are now in your enhanced CommonSpirit Patient Portal. Access your bill and pay securely in one place: patientportal.commonspirit.org.

With the enhanced portal, you can:

  • View all your bills in one place

  • Pay bills securely online

  • Set up automatic payments

  • Download billing statements

Don’t have a patient portal? Create one now: patientportal.commonspirit.org or use the “pay as guest” or “quick pay” option. 

Have questions about your bill for care received on or after October 31, 2026? Call us at (888) 717-0197.

Care received on or before October 30, 2026

You can continue to view previous bills through your previous patient portals. You can also use the links below to pay a bill as a guest, without logging in to a portal.

CHI St Vincent Medical Group (Little Rock)

Hot Springs 

CHI St. Vincent Heart 

CHI St. Vincent Infirmary - North - Morrilton

By mail 

Mail your payment to the address shown on your bill. Please allow 7–10 business days for processing.

By phone

Call the phone number listed on your billing statement to make a payment over the phone.

If you need additional assistance in finding or paying your bill, our customer service team is available Monday through Friday from 8 a.m. to 5 p.m. to answer your questions.

  • For care on October 31, 2026 or later, you can reach a representative directly at (888) 717-0197.

  • For care on or before October 30, 2026, please call the number on your bill. Additional help may be available by calling:

    • (888) 586-0624 for St. Vincent - Morrilton, Infirmary and North

    • (501) 224-1690 for St. Vincent Medical Group

    • (501) 255-6003 for St. Vincent Heart Clinic

    • (501) 255-6020 for St. Vincent Cardiovascular Surgeons 

      • Please call during normal business hours. Phone calls after hours will reach a busy signal

We know that paying for emergency or necessary medical care can be challenging, especially without insurance. That’s why we’re here to help in a fair and compassionate way. We offer financial assistance programs to make care more affordable. Our goal is to ensure everyone gets the care they need, no matter their financial situation.

Apply for financial assistance

FAQs

Why does my date of care matter?

The date you received care determines where your bill is and how to pay it. Look at your bill or recall the date of your visit. If your care was on or before October 30, 2026, your bill is in our previous system. If your care was on October 31, 2026 or later, your bill is in our enhanced patient portal.

How do I know which payment system my bill is in?

Check the visit date on your bill. Bills dated on or before October 30, 2026 are in your previous patient portal or legacy billing system. Bills dated October 31, 2026 or later are in the enhanced CommonSpirit Patient Portal. If your bill doesn't show a clear date of service, call the number on your billing statement.

What if I have bills from before AND after October 31? Where are they?

You may have multiple bills in different systems. Bills from on or before October 30, 2026 will be in our previous patient portal. Bills from October 31, 2026 or later will be in the enhanced CommonSpirit Patient Portal. Check the visit date on each bill to know where to pay it. During this transition period, it's common to have bills in multiple locations.

I can't find my bill online. What should I do?

First, check that you're using the correct portal (previous portal for care received on or before October 30, 2026; new, enhanced portal for care on October 31, 2026 or later). If you still can't find it, your bill may still be processing, or you may not have the correct account access. 

  • For care on October 31, 2026 or later, you can reach a representative directly at (888) 717-0197.

  • For care on or before October 30, 2026, call:

    • (888) 586-0624 for St. Vincent - Morrilton, Infirmary and North

    • (501) 224-1690 for St. Vincent Medical Group

    • (501) 255-6003 for St. Vincent Heart Clinic

    • (501) 255-6020 for St. Vincent Cardiovascular Surgeons 

      • Please call during normal business hours. Phone calls after hours will reach a busy signal

I see a $0 balance in the new patient portal, but I know I still owe money. Why?

The new patient portal only shows bills from care received on October 31, 2026 or later. If you have unpaid balances for care received on or before October 30, 2026, you will continue to pay that balance through your previous patient portal, not in the enhanced portal. You may need to check two or more portals to see your complete balance.

How can I pay my bill?

You have multiple payment options: (1) Pay online through your patient portal, (2) Call the phone number listed on your billing statement to make a payment over the phone, (3) Pay by mail. Instructions for mailing payments are listed on your bill. All methods are equally secure.

Can I pay my bill over the phone?

Yes. Call the phone number listed on your billing statement to make a payment over the phone. Have your bill or patient ID number ready. A representative will help you process your payment securely.

If you can’t find a number on your statement, use one of the following options: 

  • For care on October 31, 2026 or later, call us at (888) 717-0197, and we’ll help you find and pay your bill.

  • For care on or before October 30, 2026, call us at:

    • (888) 586-0624 for St. Vincent - Morrilton, Infirmary and North

    • (501) 224-1690 for St. Vincent Medical Group

    • (501) 255-6003 for St. Vincent Heart Clinic

    • (501) 255-6020 for St. Vincent Cardiovascular Surgeons 

      • Please call during normal business hours. Phone calls after hours will reach a busy signal

Can I pay by mail?

Yes. The mailing address is printed on your bill. Please include your patient ID or account number and a check or money order. Allow 7–10 business days for your payment to be processed.

Can I set up automatic or recurring payments?

For bills in the enhanced CommonSpirit Patient Portal (October 31, 2026 or later), you can set up automatic payments. Log in and select the billing section to schedule recurring payments. For older bills in your previous portal, call one of the following numbers to ask about setting up automatic payment arrangements:

  • (888) 586-0624 for St. Vincent - Morrilton, Infirmary and North

  • (501) 224-1690 for St. Vincent Medical Group

  • (501) 255-6003 for St. Vincent Heart Clinic

  • (501) 255-6020 for St. Vincent Cardiovascular Surgeons 

    • Please call during normal business hours. Phone calls after hours will reach a busy signal

Why am I receiving paper statements when I signed up for electronic billing?

To ensure you stay informed about your outstanding balances during our transition to the enhanced CommonSpirit Patient Portal, you may receive a paper statement. You can adjust your communication preferences in your patient portal to receive statements the way you prefer.

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