Dignity Health – St. Elizabeth Community Hospital

Visitors are a valued part of our patients’ care team, and your safety is important to us. We welcome up to two visitors at a time per patient. Visiting hours are daily from 8 a.m–8 p.m. Please wash your hands often and avoid visiting if you’re sick.

Visiting guidelines by unit

• Emergency department: One to two visitors as space allows. 

• Family birth center: Two support persons may be present during labor and delivery. Postpartum patients are allowed 2 visitors at one time; visitors may rotate. Siblings may visit with a designated adult (other than the patient).

• Critical care unit: Two visitors at a time. Visitation may be restricted due to patient condition or care being performed.

• Outpatient procedures: Visitors can stay in the waiting room while the patient is having a procedure.

• Pediatrics: We encourage parents or a guardian to stay overnight with pediatric patients and sleep at the bedside.

Find more helpful visitor information

We want your stay to be comfortable, safe and stress-free. Rooms are assigned based on your doctor’s orders, care needs and availability. Please bring only essential clothing and toiletries. Leave all valuables and electric appliances such as hair dryers or razors,  at home.

During your stay, you’ll have access to: 

• Assistive devices

• Direct dial phone

• Interpretive services

• Spiritual services 

Family and friends may dial our main number (877) 657-9159 and ask the operator to call your room. All calls within Northern California are free to patients.

St. Elizabeth Community Hospital offers spiritual care for patients and families. Our chaplains provide confidential, nonjudgmental support and can assist with communication needs or an advance directive. The chapel is open 24/7 for prayer and reflection. 

Chaplains are available:

• In-house: Monday–Saturday, 8 a.m.–4 p.m.

• On-call for emergencies: Monday–Saturday, 4–10:30 p.m. 

Call: (877) 591-5326

Yes, we offer support groups to help you navigate illness or loss. St. Elizabeth Community Hospital is here for you and your family, offering:

• Bereavement groups

• Cancer caregiver group

• Living better with cancer

• Living well with better nutrition/diabetes

• Childbirth preparation

We also offer support through specialized programs and seminars, including:

• Look Good Feel Better, an American Cancer Society program for people undergoing cancer treatment

• Reach to Recovery, a consultation program to guide you through a breast cancer diagnosis and treatment

Call (877) 586-1064 for more information.

At St. Elizabeth, we want your visit to feel comfortable and convenient. Cafe Raymond offers a variety of healthy and filling snacks and meals. We make every effort to provide nutritious meals that are prepared fresh. All inpatient meals are prepared according to your doctor's orders.

Our gift shop, run by volunteers, is located near the main lobby. Stop by Monday–Friday for balloons, flowers, snacks, cards, the local newspaper and magazines. Flowers are not allowed in the ICU.

Volunteers play an integral role in providing services to our patients and visitors. They assist patients and their loved ones, and support departments and hospital fundraising. When you share your time and talent with us, you’ll make new friends, develop new skills, enrich your life, keep active and teach others.

Volunteers may work in many areas, such as the coffee cart, gift shop or info desks, plus:

• Community or fundraising events

• Emergency department, imaging center or surgery center

• Pet therapy

• Wellness fairs

To volunteer, complete the online volunteer application or call (530) 529-8002 for more information.

We believe every patient deserves care that reflects their values, wishes and dignity. Advance directives give you the opportunity to share your wishes for medical care if you’re unable to speak for yourself. It can outline preferences for life-sustaining treatment, pain control and name someone to make decisions on your behalf.

If you already have an advance directive, please bring a copy with you when you come to the hospital. If you don’t, you can complete a form during your stay or download one in English or Spanish. Our chaplains, case managers, discharge planners and social workers are here to help you through the process.