Emergency Room at St. Luke's Health - Patients Medical Center - Pasadena, TX
Amenities
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24/7 care
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Comfortable waiting rooms
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Convenient parking
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Onsite lab services
Patients and visitors
We provide expert emergency care for all ages—without long hospital ER waits. As a hospital-affiliated ER, we offer easy admission to Patients Medical Center if needed. Conveniently located near shopping and dining in Pasadena, care is always close by.
Billing and insurance
We accept most insurance plans, which often require a copay for ER visits. If you’re uninsured, we’ll provide care regardless of your ability to pay and help you explore financial assistance options.
Insurance acceptedFrequently asked questions
The ER is for serious or life-threatening conditions like chest pain, stroke symptoms, difficulty breathing, severe injuries or uncontrollable bleeding. For less severe issues like minor cuts, sprains or colds, urgent care may be more appropriate.
If you experience any life-threatening symptoms, a trip to the emergency room is necessary. These include:
- Shortness of breath
- Chest pain
- Loss of consciousness
- Sudden changes in speech
- Trauma
- Excessive bleeding
If you think you may be experiencing a life-threatening emergency, call 911 immediately. You may request that the ambulance take you to a St. Luke’s Health emergency room.
We treat everything from broken bones and chest pain to serious accidents and life-threatening injuries.
No appointment is needed; our ER is open 24/7 to provide care whenever an emergency arises.
Bring a photo ID, insurance card, a list of medications and any relevant medical records. If needed, bring someone who can help provide information about your condition.
Your health and time are our top priorities. From the moment you arrive, you’ll speak with a nurse who will assess your needs and ensure you receive the most appropriate care quickly. After treatment, our nurses will walk you through your discharge instructions and answer any questions, streamlining the process so you can return home sooner.
Admission depends on your condition. Many patients are treated and discharged, while others may require further care and hospitalization. If you need to be admitted to the hospital, your medical records will be immediately available to any of our health care providers who will be taking care of you.
To request your medical records, you must complete a medical authorization form and bring it or mail it to Patients Medical Center.
St. Luke's Health – Patients Medical Center
Health Information Management
4600 East Sam Houston Parkway South
Pasadena, TX 77505
(713) 948-7000
We accept most major insurance plans, but since coverage is frequently updated, we recommend that you check with your insurance company for details or call our office so we can help you verify coverage.
We offer secure online access to your health information, making it easier and more convenient to manage your care. With portal access, you can communicate with your doctor, access test results, request prescription refills and manage appointments.
Before your visit
Open 24 hours a day, seven days a week, our ER is here to help you or your loved one get back to better health.
To request your records, you can call our medical records department at (713) 948-7023.
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