Skip to Main Content

Dignity Health Southern California financial assistance

At Dignity Health, we strive to help patients manage medical costs with fairness and compassion, offering support to address financial responsibilities.

Financial assistance

At Dignity Health, creating healthier communities and advocating for the poor and vulnerable is both our mission and our passion. If you need help paying your hospital bill, you may qualify for financial assistance or our flexible payment plans to help you manage your balance.

The CommonSpirit Health Financial Assistance Policy (available in multiple languages) applies to uninsured and underinsured patients receiving care at our facilities. It includes both charity care and discounted payment programs.

Charity care provides full financial assistance (100% discount) to qualifying patients, relieving them — and their guarantor — of all financial responsibility for eligible services.

  • If you are uninsured or underinsured with a family income at or below 250% of the Federal Poverty Level, you may qualify to receive hospital services at no cost.

Discounted payment programs provide partial financial assistance based on family size, income and/or financial resources.

  • If your annual family income is between 250% and 400% of the Federal Poverty Level, you may be eligible to have your bills for medically necessary hospital services reduced to the highest amount reasonably expected to be paid by a government payer (typically Medicare).

  • If your annual family income is between 401% and 500% of the Federal Poverty Level, you may be eligible to have your bills reduced to the Amount Generally Billed (AGB). AGB is a federally defined amount that reflects what private insurers and Medicare typically pay for medically necessary services, including copays and deductibles.

Select your location and preferred language below to review the financial assistance policy summary.

Community Hospital San Bernardino, California Hospital Medical Center, St. Bernardine Medical Center, Glendale Memorial Hospital Health Center, Northridge Hospital Medical Center and St. Mary Medical Center

Select your preferred language below to review the financial assistance policy.

Select your preferred language below to review the billing and collections policy.

CommonSpirit’s Financial Assistance Policy covers hospital services, including those provided by Dignity Health’s employees at each hospital facility. Services provided by physicians (other than resident physicians, where applicable) within Dignity Health hospital facilities are not covered by the Financial Assistance Policy unless those physicians are specifically identified below. 

To view the list of providers who are covered or not by the financial assistance policy, please select a facility below.

Covered

Not covered

Please note: Under California law, emergency physicians who are contracted by Dignity Health to work in the emergency department of the hospital are required to maintain their own discount and charity care policies.

Additional resources

  • Covered California
    Marketplace for individuals and small businesses to find affordable coverage in California (Affordable Care Act)

  • COBRA
    An employee’s guide to health benefits under COBRA

  • Medi-Cal
    Free or low-cost health coverage for children and adults with limited income and resources

Select your location and preferred language below to review the application.

Community Hospital San Bernardino

Mailing address:

Community Hospital of San Bernardino
1805 Medical Center Dr.
San Bernardino, CA 92412

California Hospital Medical Center

Mailing address:

California Hospital Medical Center
PO Box 3008
Rancho Cordova, CA 95741-3008

St. Bernardine Medical Center

Mailing address:

St. Bernardine Medical Center
PO Box 3008
Rancho Cordova, CA 95741-3008

Glendale Memorial Hospital Health Center

Mailing address:

Glendale Memorial Hospital and Health Center
PO Box 3008
Rancho Cordova, CA 95741-3008

Northridge Hospital Medical Center

Mailing address:

Northridge Hospital Medical Center
PO Box 3008
Rancho Cordova, CA 95741-3008

St. Mary Medical Center

Mailing address:

St. Mary Medical Center Long Beach
PO Box 3008
Rancho Cordova, CA 95741-3008

 

If you qualify for partial support from CommonSpirit Health, learn the amounts generally billed/reimbursed for services at CommonSpirit Health. 

For questions about our policies or forms, contact the facility where you receive care:

The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. 

Go to the California Health Care Access and Information for more information and to file a complaint.

Helpful links

Pay my bill
Pay my bill

Pay your hospital, doctor visit or other bills online quickly and securely.

Pay my bill
Understanding your insurance coverage
Understanding your insurance coverage

We are committed to making your health care experience seamless and accessible. To ensure you can receive the care you need, we accept many major insurance plans.

Learn more
Medical records
Medical records

Easily request your records for personal use or to share with another provider.

Request medical records
Log in to your patient portal
Log in to your patient portal

Managing your health has never been easier with our secure patient portal.

Access patient portal
Price transparency
Price transparency

We’re dedicated to price transparency, helping patients understand their health care costs.

Estimate costs

Notice: "Find a Doctor" is provided by CommonSpirit Health as a convenience to you. The information on each participating doctor is submitted to CommonSpirit Health by each doctor and is not independently verified by CommonSpirit Health. Each doctor is solely responsible for the completeness and accuracy of the information listed about him or her. CommonSpirit Health is not responsible for any loss or damages caused by your reliance on the doctor information contained on Find a Doctor. You should telephone the doctor's office in advance to verify the accuracy of the information.