St. Joseph's Hospital and Medical Center Emergency Room

The ER is for serious or life-threatening conditions like chest pain, stroke symptoms, difficulty breathing, severe injuries or uncontrollable bleeding. For less severe issues like minor cuts, sprains or colds, urgent care may be more appropriate. If you think you may be experiencing a life-threatening emergency, call 911 immediately.

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The St. Joseph's Hospital and Medical Center Emergency Room provides comprehensive care for a wide range of conditions, from broken bones and chest pain to serious accidents and life-threatening injuries. Our board-certified emergency physicians and nurses, certified in Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS) and Trauma Nurse Core Curriculum (TNCC), are ready to assist you.

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When an emergency happens, knowing where to go for expert care is crucial. At St. Joseph’s Hospital and Medical Center’s emergency room, we are equipped to handle a wide range of urgent and life-threatening conditions. 

We treat serious conditions 

• Appendicitis
• Bites and stings
• Blood clots
• Breathing problems
• Broken bones
• Chest and heart problems
• Dehydration
• Eye injury
• Food poisoning
• Gallstones
• High fever
• Kidney stones
• Overdose
• Seizure
• Severe allergic reaction
• Severe body pain
• Severe persistent vomiting
• Viral and bacterial infections
• Laceration

A Level I trauma center is a hospital equipped for the most severe, life-threatening injuries, offering the highest level of comprehensive care around the clock. This means immediate access to specialized surgeons, doctors, nurses, and advanced diagnostic and treatment tools. We also focus on injury prevention and research. Led by injury prevention professionals, our educational programs include:

• Child passenger safety
• Falls prevention
• STOP THE BLEED®
• THRIVE violence intervention

At St. Joseph's Hospital and Medical Center, patients have access to the Petznick Stroke Center, a Joint Commission-certified comprehensive stroke center offering advanced, lifesaving interventions. Our Chandler and Gilbert ERs also provide exceptional stroke care. For trauma, St. Joseph's specializes in complex thoracic injuries through Norton Thoracic Institute, including chest wall reconstruction and ECMO. We also partner with Barrow Neurological Institute for neurological injury care and have 24/7 orthopedic surgeons for complex fractures.

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No, you do not need an appointment to visit our emergency department. We are here for you 24 hours a day, 7 days a week, ready to provide compassionate care for your urgent medical needs.

Upon arrival, please use the separate, clearly marked ER entrance.

Patients are seen based on how serious their condition is, not by order of arrival. This process is called triage. From the moment you arrive, you’ll speak with a nurse who will assess your needs and help ensure you receive the most appropriate care as quickly as possible. Patients with life-threatening conditions, like a heart attack or severe injury, will be prioritized for immediate care.

Bring a photo ID, insurance card, a list of medications and any relevant medical records, if available. You may also bring someone who can help provide information about your condition.

We typically share a summary of your visit with your primary care provider (PCP) or referring health care provider. This helps keep your care team informed about your emergency department visit and any treatment you may have received, and supports follow-up care if needed.

Yes. Emergency care is provided regardless of your ability to pay or whether you have insurance. Your health and well-being are important to us, and financial assistance options may also be available.