Dignity Health – Mercy Medical Center Redding

Visitors are a valued part of our patients’ care team, and your safety is important to us. We welcome up to two visitors at a time per patient. 

• Visiting hours: Visiting hours are daily from 8 a.m–7 p.m. 

• Children: Visitors under 12 must be accompanied by an adult at all times, including waiting rooms. 

  • Children may not visit patients in isolation. 

  • Visits to critical care units by children require prior approval from the department leader and should be brief.

• Visitor check-in: All visitors must check in the lobby and wear a visible visitor badge while in the hospital. Please scan out and discard your badge upon leaving the facility.

• During your visit: Nursing staff may ask visitors to step out based on the patient’s condition or care.

  • If a patient already has two visitors, please wait in the cafeteria or designated waiting areas until space becomes available.

  • Be mindful of waiting room capacity.

• Health and safety: Please wash your hands often and avoid visiting if you are sick. Masks are optional, but visitors are encouraged to wear one while in the facility.

Thank you for helping us maintain a safe, healing environment for all patients and families.

Find more helpful visitor information

Mercy Medical Center Redding offers several programs and screenings through our community benefit department to help you maintain the best health possible. We support the wellness of our community with programs, including:

• Breast cancer early detection program

• Healthier living program – chronic disease management

• Lung cancer screening program

• Pulmonary rehabilitation program

We also offer classes, including:

• Living well with better nutrition

• Maternity classes

• Quit for good – smoking cessation

• Spine surgery class

• Total joint replacement wellness

Call (855) 428-7974 for more information.

Yes, we have several programs based out of Dignity Health Connected Living for seniors that are specifically designed with their best interests in mind. Our programs enhance the physical, social and spiritual health of seniors and under-served families.

We offer several senior services and opportunities, including:

• Financial management and assistance

• Nutritional support

• Supplemental care, such as adult day care, social services and case management

• Support groups

• Transportation

• Volunteer opportunities

For more information, call Dignity Health Connected Living at (503) 223-6034.

Yes, we offer in-person and virtual bereavement and support groups because everyone needs help to get through loss or illness. 

Our bereavement groups include:

• Ongoing spousal loss support group

• Virtual grief support group

• Growing through grief (in-person)

Our cancer support groups include:

• Cancer caregiver group

• Living better with cancer

• Myelodysplastic syndromes (MDS) support group

• Breast cancer diagnosis and treatment support

Call (844) 550-8951 for more details.

Mercy Medical Center Redding offers spiritual care and advocacy for patients and families daily from 7 a.m. to midnight. Our chaplains provide confidential, nonjudgmental support and can assist with communication needs or an advance directive. Call (530) 225-6285 for more information. 

The chapel, located near the lobby, is open 24/7 for prayer and reflection. You’re also welcome to visit our healing garden, a peaceful space that reminds us of the body, mind and spirit’s power to heal.

Yes, volunteers play an integral role in supporting patients and visitors. You’ll make new friends, develop new skills, enrich your life and keep active. Volunteers may work in many areas, such as the gift shop or clerical support services. Other areas they support include:

• Emergency department

• Hospice (call (530) 245-4073)

• Outpatient cancer services

• Pharmacy

• Surgery and recovery desk

• Transportation

To volunteer, complete our online volunteer application. You can also pick up an application from the main lobby information desk, Monday–Friday, 8:00 a.m.–4:00 p.m. Call (530) 225-6468 or send an email for more details.