Patient portal access in TN and GA

New CommonSpirit Health patient portal and app

CommonSpirit – Tennessee & North Georgia locations are now unified on the CommonSpirit Patient Portal, simplifying how you access your health information and manage your care across all CommonSpirit locations in Tennessee and Georgia.

• You may now receive texts or emails to help you activate the patient portal or download the CommonSpirit – AR/GA/KY/TN/TX app from Google Play or the Apple App Store. 
• If you are a new MyChart user, our staff can help you activate your MyChart account during check-in, or you can find more information on our Frequently Asked Questions page.

• To guarantee you access to all features, please update your bookmarks or favorites to our new web address: patientportalsouth.commonspirit.org.

It’s free and available for patients at the following hospitals and medical groups.

• CommonSpirit - Memorial Hospital - Chattanooga

• CommonSpirit - Memorial Hospital - North Georgia

• CommonSpirit - Memorial Hospital - Hixson

• CommonSpirit Medical Group

Create a new account

If you don’t yet have a CommonSpirit patient portal account, you can create a new account here.

• After creating an account, you will receive an activation email

• Follow the link in the email and use your information to verify your identity

• After verifying your identity, you can create a username and password

Access your new account 

• Appointments, prescriptions and messaging will not become available until after your next visit with your provider. 

• During your next visit, your care team will make sure your information is accurately reconciled and help you set up your CommonSpirit patient portal account if you have not already done so. 

For My OneCare users

You will continue to view and access My OneCare (powered by FollowMyHealth) during this transition, but you will no longer be able to message your doctor, refill prescriptions or request appointments after June 28. 

• Contact your doctor’s office or pharmacy to refill prescriptions. 

• Call your doctor's office or request an appointment through our website. 

Need help?

Our dedicated support team is available to assist you with any questions or technical issues. You can reach them at (844) 528-8383.