Dignity Health – Mercy Medical Center

Visitors are a valued part of our patients’ support system, and your safety is important to us. Visiting hours are 8 a.m.–9 p.m. All visitors must be 12 years of age or older, and visitors 12-17 must be accompanied by an adult. Only two visitors are allowed in a patient’s room at one time. 

Additional guidelines:

• Family Birth Center: Two support people are allowed during the postpartum period and up to two additional visitors are allowed at a time during regular hospital visiting hours. Patients may bring a small (carry-on size) suitcase with them. No car seats or blankets are allowed at any time. Only one pillow is allowed.

• ICU: No food, drinks or live plants or flowers are allowed. 

• Cell phone use: Cell phones must stay in silent mode to maintain a quiet restful environment. No photos or videos are allowed inside the hospital.

• Health and safety: Masks are not required but are welcomed. If you have any respiratory symptoms such as cough or sneezing, you will be asked to wear a mask while in our facility. Please wash your hands often and avoid visiting if you’re sick.

Find more helpful visitor information

Before hospitalization, it can help to understand your rights as a patient and gather a few important items in advance. You have the right to make decisions about your medical care, including being informed about your treatment options and their possible benefits and risks. You may choose to consent to or refuse treatment, including life-sustaining care.

Bring the following items with you to the hospital:

• A list of all current medications, including over-the-counter and dosage details

• Your insurance card or billing information

• Your Advance Directive, or a completed copy of our form (English and Spanish)

• Personal toiletries and containers for items like glasses, contacts or hearing aids if you’ll be staying overnight

• Minimal clothing, including comfortable sleepwear, a robe and slippers

Explore our visitor information page for more details.

We support the health of all patients regardless of sexual orientation or gender identity and expression. We also understand the unique health needs of the LGBTQ+ community, and strive to provide quality, inclusive, culturally competent care. Our hospital has been recognized as an LGBTQ+ Healthcare Equality High Performer in the Human Rights Campaign Foundation's Healthcare Equality Index for the compassionate care we provide.

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At Mercy Medical Center Merced, volunteers play a vital role in supporting patients, families and staff. They share time, skills and compassion across many areas, including the gift shop, pavilion registration, Mercy Cancer Center and front desk. Whether you’re a student exploring health care, a retiree giving back or a community member who wants to help, we invite you to join our volunteer services program. Opportunities are available to all adults and students (high school and college).

Please call (209) 564-4262 for information or complete our online volunteer application.

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We are proud to support local 501(c)(3) nonprofits that advance health and well-being in our communities. Support is available through both sponsorship opportunities and our Community Health Improvement Grants program, with funding reserved for projects that align with our mission, values and community benefit goals. Grants support programs and initiatives that expand access to care, promote wellness and address critical health needs identified in our Community Health Needs Assessments (CHNAs).

Visit our sponsorships page to learn more about eligibility and the application process.