Dignity Health - St. John's Regional Medical Center

Visitors are a valued part of our patients’ care team, and your safety is important to us. Visiting hours are Monday–Friday, 5:30 a.m.–8 p.m., and Saturday–Sunday, 8 a.m.–8 p.m. The north lobby is open daily during visiting hours; the south lobby is open Monday–Friday, 6 a.m.–6 p.m.

Patients may have two visitors (age 16 or older and in good health) at a time, with rotation allowed. Exceptions may be made for end-of-life situations, and overnight stays are considered case by case. Please wash your hands often and avoid visiting if you’re sick.

Visiting guidelines by unit

• ICU: 8 a.m.–8 p.m. daily

• Labor and delivery: Open 24/7. Siblings may visit 8 a.m. – 8 p.m. with an adult

• Mother and infant unit: One care partner may stay 24/7; a second visitor and siblings may visit 8 a.m. – 8 p.m. with an adult

Find more helpful visitor information

Preparing for a hospital visit can feel overwhelming, but preregistering helps make the process easier. By providing your information ahead of time, you’ll save time and reduce stress on the day of your appointment or admission. While we don’t yet offer online preregistration, our admitting team is here to help.

Please have these items with you when you call:

• Your insurance identification card

• Procedure date and time, or expected delivery date

• Type of procedure (such as knee replacement or hernia repair surgery)

• Personal contact information

• OB provider (for maternity patients)

Call (855) 402-7441 (ext. 2778) for more information.

At St. John’s, our spiritual services are always provided at no cost, and include:

• A chaplain is available for patients and family members every day. Make a request through your nurse, staff member or by calling (805) 988-2891.

• The Hiji Family Healing Garden and Labyrinth provide comfort and mindfulness, with wheelchair access and evening lighting. 

• The Mercy Chapel is open 24 hours a day and is located on the main floor of the hospital near the visitor elevators. The schedule for Catholic Mass is posted on the doors.

Explore spiritual care

We offer many volunteer opportunities at St. John’s Regional Medical Center for adults and students 16 years of age and older. To become a volunteer, please complete an application and call (805) 988-2627 to schedule an interview. Students will also need their parents to complete a parental consent form. 

We also provide clinically-focused experience to prehealth professionals through the Health Scholar Program, for those 18 years of age and older. Call (805) 988-2500 (Ext. 2020) to learn more.

View Health Scholars application

If you would like to thank a member of our care team, consider nominating them for an award that recognizes the compassion and skill they put into their work. These awards include the:

• BEE (Being Excellent Everyday) Award: Recognizes team members outside of nursing for going above and beyond to care for patients, visitors and each other. 

• DAISY Award for Extraordinary Nurses: Honors the super-human work nurses do every day at the bedside. 

• Healing Hands Award: Recognizes physicians’ excellence in care and skill. 

Make a nomination

Yes. Our palliative care team helps patients and families facing serious illness by managing pain and symptoms, providing emotional and spiritual support, and honoring patient wishes. 

Our team supports patients and families with:

• Compassionate end-of-life care

• Coordinated care and education throughout illness

• Emotional, spiritual and practical support

• Guidance with care planning and decision-making

• Help transitioning home and connecting to community resources

• Relief from pain and symptoms

For more information, call (805) 988-2890.

St. John’s Regional Medical Center is expanding and modernizing to provide the best care to our community. Improvements include a larger, state-of-the-art emergency department, advanced neuroscience and cardiovascular services, a new NICU with family-centered rooms, modernized labor and delivery suites, and cutting-edge imaging technology. These upgrades enhance patient comfort, safety and access. Support this transformation and help us continue delivering exceptional care. 

Visit supportstjohns.org or call (805) 988-2635.

Support St. John’s