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Patient portal: An enhanced way to manage your care online

Access your health information, message your care team, schedule appointments and pay bills.

Access the CommonSpirit Patient Portal and download the Mobile App (App Store or Google Play) now!
CommonSpirit Patient Portal

Connecting you to your health–anytime, anywhere

The new, enhanced CommonSpirit Patient Portal is available at locations in:
 

  • Arkansas (CHI St. Vincent)
  • Kentucky
  • Tennessee and Georgia
  • Texas
  • Washington (Virginia Mason and The Doctors Clinic)

For patients in Arkansas, Kentucky, Tennessee, Georgia and Texas: Our hospitals and clinics transitioned to a new, enhanced patient portal on October 31, 2026. Below is information to help you sign in, find your health information and pay bills.

For Virginia Mason and The Doctors Clinic patients in Washington: Nothing is changing for our hospitals and clinics in your area. This is the patient portal you have had access to since May 2026. The October 31 transition does not require you to switch patient portals or create a new account. Learn more in our Washington patients section.

Learn more below.

Patients who already use the original CommonSpirit Patient Portal and Mobile App:

Patients who are new to the CommonSpirit Patient Portal and Mobile App:

Create a new account within the new, enhanced CommonSpirit Patient Portal and download the mobile app. 

We offer convenient options for you to pay bills from your doctor’s office, hospital and imaging visits. Whether you prefer to pay online, by phone or through the mail, we offer options to suit your needs.

Bills for all care received after October 31, 2026, will appear in the new, enhanced CommonSpirit Patient Portal and Mobile App.

A $0 balance in the enhanced CommonSpirit Patient Portal or Mobile App does not mean an older balance from before October 31, 2026, has been cleared. Outstanding bills for care received before October 31 will continue to be paid through previous patient portals or other established payment methods. Select your care location below to find out more.

For any care received after October 31, 2026, you’ll have the option to easily pay bills through the enhanced CommonSpirit Patient Portal or Mobile App (Apple App Store or Google Play Store). Find your care location below or call us at (888) 717-0197 to learn more.
 

Arkansas

Kentucky

Tennessee and Georgia

Texas

For patients at Virginia Mason and The Doctors Clinic, visit the Washington patient section below.

 

We are making updates to how parents and guardians access their teens’ (ages 13-17) health records online with proxy access. This update ensures we comply with state and federal laws.

This is a change to online access, not to the care a teen receives or their relationship with their care team. Teens can continue to access and manage their own health information online through the enhanced CommonSpirit Patient Portal.

Proxy access varies by state. Please visit your care location site for more information.

Arkansas

Kentucky

Tennessee and Georgia

Texas

For patients at Virginia Mason and The Doctors Clinic, visit the Washington patient section below.

CommonSpirit Health is moving toward a unified patient portal for all locations to keep you connected to your doctors and your health care information, no matter which CommonSpirit location you visit.

With the enhanced CommonSpirit Patient Portal and Mobile App (Apple App Store or Google Play Store), you can:

  • Pay your bills online

  • Use “Find Urgent Care” to let us know you are on your way so we can prepare for your arrival.

    • This is not an appointment, but it helps our front desk and care teams better understand your needs before you arrive.

  • Get care sooner.

    • Join our digital waitlist to be notified if an earlier appointment becomes available.

  • Message your care team

  • Schedule appointments

    • Quickly schedule, change or cancel your appointments.

  • Access the CommonSpirit Health pharmacy

  • Access your records during hospital stays

    • View your care team, track test results, medicines and schedule through MyChart Bedside.

  • Stay connected

Your health information will be connected across CommonSpirit locations.

Please bring your insurance card and photo ID, as we may need to verify some of your information in the enhanced CommonSpirit Patient Portal and Mobile App (Apple App Store or Google Play Store). You may experience longer wait times during this transition period.

The enhanced CommonSpirit Patient Portal and Mobile App (Apple App Store or Google Play Store) helps you connect with your care team as soon as you create an account, allowing you to safely and securely message your doctors and care teams. If the doctor you’ve seen in the past year isn’t listed in your enhanced portal or app, please call your doctor’s office.

As we transition to the enhanced CommonSpirit Patient Portal, you may temporarily have limited functionality. The original version of the CommonSpirit Patient Portal and Mobile App is now-read only,  however, you can still access your historical medical records in the original CommonSpirit Patient Portal for the time being. Following your next appointment, most of your health information will appear in your enhanced portal. 

For the most seamless experience, be sure to link your original CommonSpirit Patient Portal with the new, enhanced CommonSpirit Patient Portal. By linking accounts, you’ll be able to use both the enhanced portal and the original portal during this transition. 

You will have access to your prescriptions and medical history in the original portal.

All new appointments, care team messaging and future medical care will be available in the new, enhanced CommonSpirit Patient Portal and Mobile App (Apple App Store or Google Play Store).

 

For Virginia Mason and The Doctors Clinic patients, you will continue to use your CommonSpirit Patient Portal–the portal you have had access to since May. Nothing is changing for our hospitals and clinics in your area. The October 31 transition does not require you to switch patient portals or create a new account.

Pay your bills

Bills for all care received after May 2, 2026, will appear in the CommonSpirit Patient Portal and Mobile App.

A $0 balance in your CommonSpirit Patient Portal or Mobile App (Apple App Store or Google Play Store) does not mean an older balance from before May 2, 2026, has been cleared. Outstanding bills for care received before May 2 will continue to be paid through previous patient portals or other established payment methods. 

Select your care location below or call (888) 717-0197 to learn more for more information.

Adolescent proxy access

We are making updates to how parents and guardians access their teens’ (ages 13-17) health records online with proxy access. This update ensures we comply with state and federal laws.

Proxy access varies by state. Please visit your care location site for more information.

If you have trouble accessing your account

A small number of patients may experience login issues due to technology limitations. If you encounter any issues, we can assist you. Please call our help line at (844) 528-8383. If neither scenario applies to you, there may be a technical issue. We are happy to assist you. Please call our help line at (844) 528-8383.

When you use a CommonSpirit lab, your results connect directly to the enhanced CommonSpirit Patient Portal and Mobile App (Apple App Store or Google Play Store). You and your care team will be able to view them in the portal or app as soon as the results are available.

  • Results from a different laboratory will be added to your patient portal, but it may take a little longer for them to appear. 

When you use a CommonSpirit pharmacy, your pharmacy and care team share the same system, making it easier and faster to coordinate your medications. If you would like to use another pharmacy, let your care team know where you would like to have your prescription filled.

  • It’s a good idea to check your health plan coverage and possible out-of-pocket costs.

MyChart Bedside keeps you informed during your hospital stay. With MyChart Bedside, you can use the enhanced CommonSpirit Mobile App (Apple App Store or Google Play Store) to stay connected with your care every step of the way.

During your hospital stay, you can use MyChart Bedside to:

  • View your daily schedule

  • Track medications, test results and more

  • Message your care team

  • Access educational materials

After your hospital stay, your information from MyChart Bedside will be available in your enhanced CommonSpirit Patient Portal and Mobile App.

 

With the enhanced CommonSpirit Patient Portal and Mobile App (Apple App Store or Google Play Store), you can let us know when you are on your way for urgent care or emergency department visits through “Find Urgent Care”. While this isn't an appointment, it helps our front desk and care teams better understand your needs before you arrive. 

“Find Urgent Care” does not guarantee treatment time. Patients are prioritized, or triaged, based on clinical need and the urgency of their condition.

 

We are here to help. We have dedicated support team members ready to assist with any questions through our help line at (844) 528-8383. You can also speak to your care team during your next appointment.

If you were asked to create a new username to access the enhanced CommonSpirit Patient Portal

If you received a direct communication (text, phone call or patient portal message) asking you to create a new username for the new, enhanced CommonSpirit Patient Portal and Mobile App (Apple App Store or Google Play Store), please follow the instructions provided. You can sign in to your original portal account to view the message or call (844) 528-8383 for assistance.

If you are receiving care at Virginia Mason Medical Center, Virginia Mason Clinics or The Doctors Clinic

A small number of patients may experience login issues due to technology limitations. If you encounter any issues, we can assist you. Please call our help line at (844) 528-8383.

If neither scenario applies to you, there may be a technical issue. We are happy to assist you. Please call our help line at (844) 528-8383.

 

Notice: "Find a Doctor" is provided by CommonSpirit Health as a convenience to you. The information on each participating doctor is submitted to CommonSpirit Health by each doctor and is not independently verified by CommonSpirit Health. Each doctor is solely responsible for the completeness and accuracy of the information listed about him or her. CommonSpirit Health is not responsible for any loss or damages caused by your reliance on the doctor information contained on Find a Doctor. You should telephone the doctor's office in advance to verify the accuracy of the information.